1. What products do you offer?
We specialize in skincare, body care, bath essentials, hair care, and fragrances. Our collections are carefully curated to help you feel and look your best.

2. Are your products safe for sensitive skin?
Yes, many of our products are formulated with gentle ingredients suitable for sensitive skin. However, we always recommend checking the ingredient list and doing a patch test first.

3. Where do you ship from?
We ship from our warehouse depending on product availability and your delivery location. Most orders are processed within 1–3 business days.

4. Do you offer international shipping?
Currently, we only ship within [your country or region, e.g., the United States/Pakistan]. We’re working on expanding internationally soon!

5. How long does delivery take?
Standard shipping usually takes 4–7 business days. Shipping times may vary during holidays or due to unexpected delays.

6. Can I track my order?
Yes! Once your order is shipped, you’ll receive a confirmation email with a tracking number.

7. What is your return policy?
We offer returns on unopened and unused products within 14 days of delivery. For full details, please refer to our Return Policy.

8. What if I receive a damaged or incorrect item?
Please contact us immediately at [your email] with your order number and a photo of the issue. We’ll be happy to assist you with a replacement or refund.

9. Do you offer discounts or promotions?
Yes, we frequently run special offers. Subscribe to our newsletter to stay updated on exclusive deals and new product launches.

10. How can I contact customer support?
You can reach us at [your support email address] or through our contact form on the Contact Us page.